Privacy Policy

Last Updated: 2026-08-21

Quick Privacy Summary

What we collect: Identity, payment, device, and gaming activity data.
Why we collect: To manage accounts, process payments, and prevent fraud.
Who sees it: Our internal team and trusted partner service providers.
Retention: Kept for the account life and required legal periods.
Your Control: Request access or deletion via our support channels.

Introduction and Scope

This Privacy Policy describes how jili123 collects, uses, and protects your personal information when you use our platform. By registering an account or using our services, you agree to the practices described in this policy.

This policy applies exclusively to our website and official applications. It does not extend to third-party websites or external services that you may visit via links from our platform; we encourage you to review the privacy policies of any third-party site you visit.

Personal Information We Collect

Account & Identity Data

We collect your name, date of birth, email address, and phone number. This is used to create your account and ensure you meet the minimum age requirement for gambling in the Philippines.

Verification Documents

To comply with Know Your Customer (KYC) requirements, we may request government-issued IDs or proof of address to verify your identity and prevent fraud.

Payment Data

We collect transaction details and payment method information to facilitate deposits and withdrawals. Sensitive payment details are handled by our secure payment partners.

Gaming & Transaction Activity

We record your game history, betting patterns, win/loss records, and transaction logs to manage your account and detect suspicious activity.

Technical Data

We automatically collect IP addresses, browser types, device identifiers, and operating system details to optimize site performance and security.

Communication Records

We keep records of your interactions with our support team to resolve issues and improve our customer service.

How We Collect Data

Directly from You: When you register, update your profile, upload KYC documents, or contact support.
Automatically: Through cookies and server logs while you navigate and use our services.
Partner Providers: From our partner payment processors and identity verification services to confirm the validity of your transactions and identity.

Why We Use Data

We process your information for the following purposes:

Account Management: To maintain your profile and provide a personalized gaming experience.
Financial Transactions: To process deposits and withdrawals securely.
Security & Compliance: To verify your age, prevent multi-accounting, and detect fraudulent activity.
Legal Obligations: To fulfill requirements applicable to gambling operators within the Philippines.
Marketing: To send promotions and updates, but only if you have provided explicit consent to receive them.

When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

Service Providers: With trusted partners who handle payment processing, identity verification, and technical hosting.
Legal Requirements: When required to do so by relevant authorities or in response to a legal request to comply with the law.

How We Protect Data

We employ industry-standard security measures to safeguard your information:

Encryption: Using secure encryption protocols for data in transit between your device and our servers.
Access Control: Restricting internal access to personal data to only those employees whose roles require it.
Data Isolation: Ensuring payment information is isolated and handled by specialized secure processors.
Active Monitoring: Continuous monitoring of our systems to detect and prevent unauthorized access.

Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and analyze site traffic. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

Your Rights

Depending on your location, you have the following rights regarding your personal data:

Access & Correction: Request a copy of your data or correct inaccurate information.
Deletion & Portability: Request the deletion of your data or its transfer to another service.
Objection & Withdrawal: Object to specific processing activities or withdraw consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Please note that even after account closure, we must retain certain data as required by gambling and anti-money laundering regulations in the Philippines.

How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we maintain specific records for the timeframe required by applicable law in the Philippines to satisfy regulatory and auditing obligations.

Age Limits

Our services are strictly limited to individuals aged 18 years and older. If we discover that a minor has created an account, that account will be closed immediately, and any funds will be handled according to our internal compliance protocols. Parents or guardians who suspect a minor is using our platform should report this through our support channels.

Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during transfer and storage.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to our dedicated support team via the Support Page. Our team is available to assist you through the official communication channels provided on our site.